At Chyma, we’ve always believed that exceptional guest experiences start with seamless, reliable technology. That’s why we’re proud to announce that Chyma has become the first partner in APAC to achieve the Alcatel-Lucent Enterprise Hospitality Vertical Specialisation—a milestone that cements our position as a leading provider of communications solutions for the hospitality industry.
What This Accreditation Means for Hotels
Hospitality has unique communication needs. From front desk operations and room service to staff mobility and emergency response, hotels rely on technology that enhances guest experiences while optimising internal workflows. The Alcatel-Lucent Enterprise Hospitality Vertical Specialisation recognises our deep expertise in delivering and supporting tailored telephony, mobility, and network solutions specifically for the hotel sector.
This accreditation means Chyma has demonstrated:
✅ Extensive experience in hotel communications – We’ve worked with major hospitality brands across Australia and the APAC region to design, implement, and support robust communication platforms.
✅ Deep knowledge of hospitality-specific integrations – From PMS (Property Management System) connectivity to guest softphones and Wi-Fi calling, we know what it takes to keep hotel operations running smoothly.
✅ Proven ability to deliver high-availability solutions – Hotels operate 24/7, and their technology must do the same. We ensure your communication systems are always available, secure, and scalable.
Why It Matters Now
The hospitality industry is evolving. With growing guest expectations for frictionless digital experiences—including mobile check-ins, in-room automation, and AI-driven concierge services—hotels need communication systems that integrate seamlessly across multiple platforms.
As Chyma continues to expand across the Pacific and wider APAC region through physical operations and strategic partnerships, we’re uniquely positioned to help hotels embrace this digital transformation and meet the demands of today’s tech-savvy guests.
How Chyma Supports Hotels
🔹 Cloud and On-Premise PBX Solutions – Scalable voice solutions to suit everything from boutique hotels to large international chains.
🔹 Staff Mobility & Wireless Communications – Enable seamless Wi-Fi calling, mobile softphones, and push-to-talk (PTT) solutions to keep teams connected.
🔹 Guest Communication Solutions – Whether through IP room phones, guest softphones, or AI-enhanced services, we ensure guests can always reach the hotel team effortlessly.
🔹 PMS & API Integrations – We provide seamless integration with leading property management systems (PMS), CRMs, and booking platforms to automate hotel operations.
Looking Ahead
This accreditation is more than just a milestone for Chyma—it’s a commitment to delivering world-class hospitality solutions that empower hotels to enhance guest experiences, improve operational efficiency, and stay ahead of industry trends.
Whether you’re looking to upgrade your existing telephony system, migrate to a cloud-based solution, or improve staff mobility, Chyma is here to help.
📩 Want to learn more? Contact us today to see how our hospitality solutions can transform your hotel’s communications.